Modify or cancel your order

Ordered within the last 30 minutes? Please call the store directly.
Please do not contact head office below, as your request will not be processed.

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What can we help you with?

To get an instant answer to your question, please search for your question in the field below. View all FAQs.

Alternatively, if you need to contact our Customer Service Team please see below.

Contact our Customer Service Team

For inquiries, feedback, or concerns regarding recently ordered and delivered food, we kindly request that you reach out directly to the respective store first. To streamline the resolution process, please contact the store using the telephone number provided in your confirmation email and allow them the opportunity to resolve the issue.

It is important to note that any refunds or authorizations must be handled directly with the store, as they are responsible such transactions. If, after communicating with the store, you find that your concern remains unresolved, we encourage you to reach out to us via email at

To assist us in providing you with efficient support, kindly include the following information in your email.

For Online Orders

  • Order number
  • Detailed information regarding your complaint/feedback

For Phone or Collection orders

  • Phone number used when placing order
  • Delivery Address
  • Full Order details
  • Payment method
  • Detailed information regarding your complaint/feedback

Our Customer Service will respond to your email, usually within 24 hours on weekdays and any messages received after 4pm on Friday will be replied to on the following Monday. (Public holidays will mean replies sent on the following working day.)

Contact Head Office Customer Service

What is your Email regarding?

Please note: emails sent that are not related to your chosen subject will not be responded to.

Pizza GoGo Head Office

Head office address

Pizza GoGo Limited
Unit 6, Teakcroft
Fairview Industrial Park
Marsh Way, Rainham, Essex
RM13 8UH, UK

Pizza GoGo Limited
Companies Act 1985 - New legislation 1st January 2007
Registered in England No: 3104628
Registered Office: 309 Hoe Street, Walthamstow, London E17 9BG