Terms and Conditions

Pizza GoGo offers a delivery service to most urban areas throughout England. Each store has a limited delivery area. If you are not in one of our delivery areas, a message will appear on-screen notifying you. Some store opening hours are shorter due to local trading restrictions.

Our food

We recommend you enjoy our pizzas as part of a healthy lifestyle.

Refund Policy

Because of the nature of fast food delivery, refunds are given at the sole discretion of Pizza GoGo Limited.

Once an order has been placed and delivered by any of our branches, you must contact the store direct should you have any complaints. The store must be given the opportunity to try and rectify any errors or dissatisfaction on the same day of the delivery. If the store does not rectify this for you then please contact our Head Office via the contact us page.


The owner of the card used for payment must present this card on receiving the order. Card payments are secure.

Our delivery drivers only carry up to £10 in change, payment must be in pound (£) sterling.

Unfortunateley, we do not accept payment by cheque.

Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.

In the event of Pizza GoGo needing to issue a refund we will endeavour to credit your account within 7 - 10 working days.

Payment methods may vary from store to store.

Delivery times

Our goal is to provide the best pizza delivery service in the market which includes an excellent reputation for on-time delivery i.e. delivering pizza at the time we quote. Unfortunately things don't always go to plan and factors, such as, weather and traffic conditions occasionally prevent us from achieving this. Our typical delivery time for customers within a 3 mile radius is 30-45 minutes.


Side orders are subject to availability. In most cases, your local Pizza GoGo store manager will offer an alternative for any out-of-stock item.

Although every care is taken, some products may contain nuts. The Coleslaw sold by Pizza GoGo stores may contain nut derivatives.

Although great care has been taken to remove all bones from chicken and ham, some may remain.

Minimum order value applies. The minimum order value for each store may vary and you will be notified when you reach the basket if your order is below the minimum value (in most units is £8.95).

Starters, drinks and desserts only delivered FREE with a pizza or pasta order. If your order does not contain a pizza or pasta item then a £2.50 delivery charge will be added to your total.


By submitting your information you consent to the use of that information as set out in the Privacy Policy Statement.

Offers, Promotions or Discounts

When submitting your order details you may wish to offer to purchase the items specified in conjunction with a particular Pizza GoGo offer, promotion or discount. To take advantage of this facility you will need to enter the appropriate offer, promotion or discount code with your order details. These codes are present on our menus and other items of promotional literature from time to time, and are not valid with any other offers.

Any such order will be subject to the specific terms and conditions of the offer, promotion or discount in question and will be subject to availability.

Meal deals are available at participating stores only and are not valid with any other offer.

We reserve the right to refuse or withdraw any Pizza GoGo offer prices, promotion, discount or Meal Deal at any time.

Trade Marks & Copyright

All content included on this interactive service, such as text, graphics, button icons, images and software, is the property of Pizza GoGo Limited and is protected by UK and European copyright laws.

The content and software on this interactive service may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this interactive service is strictly prohibited.

Pizza GoGo, and the Pizza GoGo modular logo are registered trademarks of Pizza GoGo Ltd in the UK and other countries. Other Pizza GoGo graphics, logos and trade names are trademarks of Pizza GoGo Ltd trademarks may not be used in connection with any product or service that is not affiliated with DPL in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pizza GoGo.

Environment Policy

Pizza GoGo is committed to protecting the environment of the Earth and our aim is to minimize environmental impacts concerning our activities, products and services. In this respect our Policy is to:

  • - Comply with applicable legal requirements and other requirements to which the Company subscribes which relate to its environmental aspects.
  • - Integrate environmental objectives into relevant business decisions in a cost effective manner.
  • - Prevent pollution, reduce waste and minimise the consumption of resources.
  • - Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.
  • - Encourage environmental protection among suppliers and franchisees.
  • - Pizza GoGo is committed to continual improvement of environmental performance. This Policy will be communicated to all staff, franchisees and suppliers and will be available for the public.

Contact Us

Head Office Address:
Unit 6, Teakcroft
Fairview Industrial Park
Marsh Way
Rainham, Essex
RM13 8UH
United Kingdom
Tel: 01708 551414 - Fax: 01708 553689
Open between 10.00am and 6.00pm, Monday to Friday.